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Why Communicators Should Help Crisis Clients Move Toward Long-term Innovation

Last year, I wrote my guest blog for PRCG Powerlines about vulnerability as the “secret sauce” to effective crisis communications. To say that theory has been tested in 2020 by COVID-19 – and other crises/issues of this year -- is an understatement. I think there are many communications professionals who would agree that their clients were “forced into” a level of vulnerability they had never experienced before. I’d guess (and hope) that those who accepted their vulnerable state and communicated it with candor and authenticity did a long-term service to their brand and organization. But let’s face it, it’s “getting old” for... ⇢ read more

I (Heart) Milton Glaser

I was living in Boston in 1977.  As a transplant from California, it was my mission to explore as much of the Northeast and Mid-Atlantic as I could.  That took me to New York quite a bit.  At that time, New York was reeling from an economic downturn, a legendary... ⇢ read more

Snap, Crackle and Pop to Marketing Success!

In 2010, we were in the midst of the Great Recession and there were so many things similar to today’s economic climate. Large-scale layoffs, furloughs, the unemployment rate was sitting at 10 percent and marketing budgets were slashed! Accountants love cutting “non-essential” or “big ticket” expenditures. For some reason, that includes... ⇢ read more

8 Non-Blah Ways to Maximize Working from Home

By Jesse Scott, The Firm Public Relations   I’ll never forget that early, unusually cold, Las Vegas morning. It was December 12, 2015. My wife and I decided to move from Las Vegas, Nevada to Fort Lauderdale, Florida and this was day numero uno of a massive, cross-country road-trip with our feisty terrier... ⇢ read more

In person meetings are preferred

After attending our annual PRConsultantsGroup conference  in San Juan, Puerto Rico, I came away even more convinced of the power of the in-person meeting. Discussions by phone or email or no substitution for a chat over a cup of coffee or a margarita, and learning that a new contact is... ⇢ read more

Livin’ La Vida – PRConsultants Group 2020 Conference Recap

By Amy Kossoff Smith, President Write Ideas, Inc. and Power Hour Editing, and Editor/Founder of PRCG Powerlines PRConsultants Group has prided itself on geographic diversity, a PR pro in virtually every market, or as we like to say, “boots on the ground.” This year, I’m dubbing it “flip flops on the ground,” as... ⇢ read more

Nine PR Life Lessons from 2020 Best Picture Nominees

  This year’s Academy Awards frontrunners are speaking directly to communicators. Here are some top-line spoiler-free life hacks from each of this year’s Best Picture nominees, provided by Cookerly PR president and movie  reviewer  Stephen  Michael  Brown . Before the #Oscars get unveiled this Sunday, read the post here.     Stephen Michael Brown is... ⇢ read more

An Art Museum Without Walls

We just finished our group’s annual conference – this time in beautiful San Juan, Puerto Rico. We were privileged to experience the island’s warm hospitality, the beautiful city of Old San Juan and outstanding food! Among our opportunities to experience the culture that is uniquely Puerto Rico was a collaborative visit... ⇢ read more

The biggest blind spot in crisis communications

Read enough crisis communications plans and you’ll see a host of contingencies for communicating with journalists, lawmakers, shareholders and customers. You’ll also see a variety of templated news releases, dark websites and proposed hashtags. Rarely, however, will you see any strategies and tactics directed at one of the most important... ⇢ read more

Harold Burson was a PR Legend Who Shaped the Industry

Harold Burson, cofounder of global agency powerhouse Burson-Marsteller (now BCW) who died last Friday in Memphis, Tenn., was an icon in the public relations industry. He was 98, and still worked three days a week until late last year. Burson cofounded Burson-Marsteller in New York in 1953, and the agency grew to... ⇢ read more